Website Care

Websites are no longer a one-time investment for your business. It is your shop front 24/7. Website Care & Maintenance make sure that your website is up and running all the time without any hiccups through our established systems and processes. It will enable us to do daily backup, software/plugin updates, broken link monitoring and ongoing tasks required to keep your website humming!

Why leave website maintenance to the professionals?

  • Peace of mind!

    You no longer need to worry about broken page/link, page speed, forms, Google data and lot of other things. WordPress keep their platform updated with features and latest security options. Automatic updates from hosting or servers may lead to potential issues with installed plugins and themes not being ready for the update. We look at each piece of the site effected before applying the update and modify where needed.

  • Uptime monitoring 24/7

    The reputation of your business is closely linked to the reputation of your website. Sites of all sizes are facing attacks from hackers and viruses. We use security monitoring to block unauthorized access to your site. We are also encouraging our clients to upgrade to an SSL site as soon as possible.

  • Quick Restore

    We go beyond backing-up databases and content to create a whole copy of your website. Our backups are part of a holistic approach to make sure your website is safe and you can confidently send your customers to your site.

  • Small Tasks

    Based on the package you select; our support team will help you with small tasks. It could be adding new images, editing an image, add a new testimonial, change phone number, changes sliding banners and many more.



  • Regular cleaning of your website database

    We keep your website neat and tidy to show the best version of your website to your customers. WordPress is known to be a little clunky at times and through the maintenance package, we are able to use the best of WordPress and eliminate the clutter.

  • Monthly Reporting and Phone Consulting

    Our website care plan clients receive monthly reporting so they know the health and visitors’ data from Google. Our reporting also help you focus on where it required. We provide you with the confidence that all of the behind-the-scenes work is current and accurate.

WordPress sites making up to 30-35% of all sites on the Web, they are a large target for spammers and hackers.

Your website is your primary source of lead generation and conversion. You cannot afford to be passive on your website.Case studies give potential customers a real-life example that they can identify with. 

Your website should be working for you and helping you further your business brand, not sucking time from your day every time a plug-in needs to be updated. 

Let your website work hard for your business

Your website should be working hard and converting visitors into paying customers all day, every day. You already have a great web design and compelling content; now is the time to make sure all the details on the back-end are taken care of. Your website needs care and support! Don't Build and forget your website

Website Care & Maintenance Plans

Sign up for the plan that fits your needs perfectly.

$275/M $550/M $990/M
Priority Support (Via Emails) ✔ ✔ ✔
Software Core Upgrades ✔ ✔ ✔
Preventative Maintenance ✔ ✔ ✔
Software Plugin Upgrades ✔ ✔ ✔
Monthly Theme Updates ✔ ✔ ✔
Website Backups w/ Restore ✔ ✔ ✔
Security Scanning ✔ ✔ ✔
No Long term contracts* (Minimum 3 Months) ✔ ✔ ✔
Uptime Monitoring & Performance Scans ✔ ✔ ✔
Monthly Maintenance Report ✔ ✔ ✔
Additional Monthly Website Tasks ✖ 2 hours 5 hours
Scan and fix any broken links ✖ ✔ ✔
Monthly Consulting Calls & Advice ✖ ✖ ✔
Advanced Reporting Metrics ✖ ✖ ✔
Competitor Analysis ✖ ✖ ✔
Dedicated Whatsapp Group ✖ ✔ ✔
Contact Us

Ready to stop worrying about the maintenance on your site?

Ready to stop worrying about the maintenance on your site?



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Website Care & Maintenance 

Frequently Asked Questions
  • Am I locked into any contracts?

    Not at all! You can cancel anytime by emailing support@dsigns.com.au . Any tasks that need to be completed, including end of month reports, will continue as scheduled until the end of the current billing cycle.



  • What happens if the website is hacked or crashed?

    Our goal is to help you take the preventative measures needed to keep these types of issues from happening, but even the best cared-for sites can still get hacked or run into issues sometimes. If this happens to you while on one of my care plans we will help you with the restoration of your website using a stored backup from our archives. We will consult with your website hosting company on your behalf and resolve the issue if needed.

  • What is involved in monthly tasks?

    The most common requests are content updates and small design changes like changing a button color, adding a new testimonial or blog post. However, pretty much anything that fits within the timeframe of your plan is fairly included. Requests for new features or creating a new page on your site will most likely be given a custom quote as they often go over the monthly dedicated time.



  • Do monthly dedicated hours roll over?

    The monthly time in each plan is used to reserve your place in the support queue and helps us prioritize our available resources so the Basic and Professional plans do not rollover. All requests that fall within their respective time blocks are given immediate attention.



  • What if I need more hours?

    Larger tasks, such as creating new page or feature will be given a formal quote for you to approve separately of your monthly care plan. Smaller tasks that exceed your site care plan's available time can be completed, with your approval, can be billed for the standard hourly support rate for the basic plan and a discounted rate for the professional and Advanced plans.



  • What is the consulting call and how do they work?

    Email is the best form of communication for reaching out to us as it typically will give you the best response time .


    Consulting calls are perfect for screen-sharing requests for updates or for training purposes. We can also use the time to brainstorm upcoming changes to your website to accommodate for the growth and changes in your business.


    Clients on the basic plan can "trade in" their 30 minutes of dedicated support time for a 30 minute consulting call within the same billing cycle.



  • My website wasn't built by DSIGNS, can I still be on a care plan?

    Absolutely! While these website care plans are intended for the clients who have a site built by DSIGNS AUSTRALIA, we do allow for others to take advantage of a care plan after an initial website audit and update.



  • My website is not on Wordpress. Can I still be on a plan?

    WordPress is where the majority of our client websites are built on. However we also provide monthly care plans on websites built on wix, squarespace, duda and similar platforms.